Have a question, need help, or want to explore an enterprise plan? We are here to help. The fastest way to reach us is by email at contact@standardcompute.com.
For any questions about Standard Compute — pricing, features, compatibility, or anything else — email us at contact@standardcompute.com. We read every message and aim to respond within 24 hours on business days.
If your question is about a specific account or API key, please include the email address associated with your account so we can look it up quickly.
Running a larger team or need a custom volume agreement? We offer enterprise plans with dedicated throughput, priority routing, and custom SLAs. Reach out to contact@standardcompute.com with the subject line "Enterprise" and a brief description of your use case.
We will schedule a short call to understand your requirements and put together a proposal — no lengthy procurement process required.
If you are experiencing an issue with the API — errors, unexpected latency, or integration problems — email contact@standardcompute.com with as much detail as possible: the model you are using, the automation platform, and any error messages or status codes you received.
For common setup questions, check our Support page first. Many issues can be resolved by verifying your API key and confirming the base URL is set to https://api.stdcmpt.com/v1.
We target a first response within 24 hours for all inquiries received on business days (Monday through Friday). Most messages receive a reply much sooner.
Enterprise customers on a custom plan receive priority support with faster response commitments as defined in their service agreement.
Standard Compute is a fully remote team. We do not maintain a physical office or accept walk-in visits. All communication happens over email, and we find this lets us respond faster and more thoughtfully than a phone queue ever could.
If you are interested in a partnership, integration, or press inquiry, email contact@standardcompute.com with the subject line "Partnership" or "Press" and we will route your message to the right person.