Real-time operational status, uptime commitments, and how to stay informed about service health for the Standard Compute API.
Standard Compute continuously monitors the health of every component in the request pipeline — from our API gateway and authentication layer to upstream LLM provider connections. The current status of each subsystem is published in real time on our status page at status.standardcompute.com.
When all systems are functioning normally you will see a green "All Systems Operational" indicator. If a component is experiencing degraded performance or an outage, the indicator will change to yellow or red respectively, along with a plain-language description of the impact.
We target 99.9% monthly uptime for the core API endpoint at https://api.stdcmpt.com/v1. This target covers the infrastructure we operate directly — our gateway, authentication, key validation, and request routing layers.
Upstream LLM provider outages are outside our direct control but are tracked and reported on the status page. When an upstream provider experiences downtime, Standard Compute will automatically attempt to route eligible requests to an alternative provider where possible.
Historical uptime data is available on the status page in 90-day rolling windows so you can evaluate our track record at any time.
When we detect or are alerted to a service disruption, we follow a structured incident-response process. An initial acknowledgement is posted within 15 minutes of detection, followed by periodic updates at least every 30 minutes until the incident is resolved.
After resolution, we publish a post-incident report that includes a timeline, root cause analysis, and any corrective actions we are taking to prevent recurrence. Post-incident reports are typically published within 48 hours of resolution.
If you believe you are experiencing an issue that is not yet reflected on the status page, please email contact@standardcompute.com with your account email and a description of the symptoms.
Visit status.standardcompute.com in any browser to see the live dashboard. The page shows the current state of the API gateway, authentication service, model routing layer, and each upstream LLM provider connection.
You can also programmatically check availability by sending a GET request to https://api.stdcmpt.com/v1/health. A 200 response with a JSON body containing {"status":"ok"} confirms the API is accepting requests.
You can subscribe to status notifications so you are informed the moment something changes. We support email notifications and webhook callbacks. To subscribe, visit status.standardcompute.com and enter your email address, or configure a webhook URL from your Dashboard under Settings > Notifications.
Subscribers receive notifications for new incidents, status changes, and post-incident reports. You can unsubscribe at any time from the link in any notification email or from your Dashboard.
From time to time we perform planned maintenance to deploy upgrades or apply security patches. Scheduled maintenance windows are announced at least 72 hours in advance on the status page and via subscriber notifications.
We schedule maintenance during low-traffic periods (typically weekdays between 06:00 and 08:00 UTC) and aim to complete work within 30 minutes. If maintenance is expected to cause request failures, we will clearly state the expected impact and duration in the announcement.