Everything you need to get up and running with Standard Compute, troubleshoot issues, and make the most of your unlimited AI compute.
If something is not working as expected, we want to fix it fast. The best way to reach our support team is by email at contact@standardcompute.com. Include the model you are using, the automation platform (n8n, Make, Zapier, or other), and any error messages or HTTP status codes you received.
The more context you provide upfront, the faster we can diagnose the issue — a sample request payload or a screenshot of the failing step in your workflow is always helpful.
After signing up, head to the Dashboard to generate your first API key. Copy the key immediately — for security reasons, the full key is only shown once.
In your automation platform, create an OpenAI-compatible connection and set the base URL to https://api.stdcmpt.com/v1. Paste your API key into the credential field. That is all you need — no additional configuration or headers required.
The Dashboard also shows your current plan, key status, and last-used timestamps so you can verify that requests are flowing correctly.
We maintain a dedicated FAQ section on our homepage that covers the most common questions about pricing, model availability, rate limits, and platform compatibility. Visit the FAQ at /website#faq for quick answers before reaching out to support.
We publish known issues and active incidents on our status page. If you are experiencing degraded performance or elevated error rates, check there first to see if we are already aware and working on a fix.
Resolved incidents are archived so you can review past events and their root causes.
We actively shape the product based on what our users need. If there is a model you want us to support, a platform integration you would like to see, or a Dashboard feature that would save you time, email us at contact@standardcompute.com with the subject line "Feature Request".
We review every request and prioritize based on demand and feasibility. We cannot guarantee every suggestion will be implemented, but we do read and consider each one.
Support is available via email at contact@standardcompute.com. We target a first response within 24 hours on business days, and most inquiries are resolved within one to two replies.
Enterprise customers on a custom plan receive priority support with faster response commitments as outlined in their service agreement. If you need guaranteed response times, ask us about enterprise options.