Backfrom AI21’s own policies · verified 2026-09-02 · some facts not published
AI21: data residency & retention
Headquarters
🇮🇱 Israel (Other)
Where inference runs
Not disclosed
AI21 does not disclose where Studio/Jamba API inference runs; its privacy policy says personal data may be processed in Israel, the US, the EEA, the UK, and other locations.
Region pinning
Not disclosed
No region-pinning is disclosed for AI21's own API; region control is only achievable indirectly via third-party clouds (Bedrock, Vertex).
Prompt retention
Not disclosed
No fixed retention window is published; the privacy policy states only that data is retained as long as necessary, then deleted or anonymized.
Trains on API data
No
AI21 does not use customer inputs or outputs to train its generally available models unless otherwise agreed in writing (opt-in).
Zero data retention
Not disclosed
Not disclosed on AI21's public pages; third-party profiles reference an optional 'traceless mode', but AI21's own docs do not document it.
Compiled from AI21’s published privacy policy, terms, and documentation on 2026-09-02. “Not disclosed” means AI21 publishes nothing on the point. Policies change without notice, so verify against the sources above before relying on this for compliance decisions.