Backfrom Alibaba Cloud’s own policies · verified 2026-09-02
Alibaba Cloud: data residency & retention
Headquarters
🇨🇳 China (China)
Where inference runs
Other, EU, US
International Model Studio (contracted via Alibaba Cloud Singapore) documents region-bound processing — Singapore, Frankfurt, Tokyo, Virginia, and Hong Kong regions, with the international scope excluding mainland China; the China (Beijing) region is a fully separate deployment.
Region pinning
Yes, self-serve
You pick the region at workspace creation, and in Frankfurt/Tokyo/Virginia/Hong Kong additionally pick a geographic service-deployment scope (e.g. EU-only) for inference.
Prompt retention
Retained
Model Studio stores data generated from model and application calls in compliance with law; no retention duration is disclosed.
Trains on API data
No
Explicit commitment: customer data is never used for model training; training-data disclosure adds no customer business data is used without explicit consent.
Zero data retention
Not offered
No zero-data-retention mechanism appears in Model Studio docs; call-data storage is described as mandatory per applicable law.
Compiled from Alibaba Cloud’s published privacy policy, terms, and documentation on 2026-09-02. “Not disclosed” means Alibaba Cloud publishes nothing on the point. Policies change without notice, so verify against the sources above before relying on this for compliance decisions.