Backfrom Atlas Cloud’s own policies · verified 2026-09-02
Atlas Cloud: data residency & retention
Headquarters
🇺🇸 United States (US)
Where inference runs
US
Privacy policy (controller: Atlas Cloud AI Inc., 1540 Broadway, New York, NY): 'the Services are hosted in the United States' and users 'expressly consent to have your data transferred to and processed in the United States'.
Region pinning
No
US-hosted; no self-serve region selection disclosed. Enterprise/private-deployment offerings exist but no published residency-pinning terms.
Prompt retention
Retained · up to 7 days (standard)
Standard services: Customer Content (prompts, outputs, files) may be temporarily retained for delivery, download access, troubleshooting and abuse prevention 'for up to seven (7) days unless otherwise specified'. Enterprise ZDR configuration: no intentional retention after processing completes.
Trains on API data
No
Data-retention policy and FAQ: Atlas does not use Customer Content to train, fine-tune, improve, evaluate or benchmark its hosted models unless expressly authorized in writing. Caveat: third-party model providers on the platform are governed by their own terms.
Zero data retention
Available
Enterprise Zero Data Retention configuration offered (enterprise, not self-serve).
Compiled from Atlas Cloud’s published privacy policy, terms, and documentation on 2026-09-02. “Not disclosed” means Atlas Cloud publishes nothing on the point. Policies change without notice, so verify against the sources above before relying on this for compliance decisions.