Backfrom Mancer’s own policies · verified 2026-09-02 · some facts not published
Mancer: data residency & retention
Headquarters
🇺🇸 United States (US)
Where inference runs
US
Sunlit Software, Inc. dba Mancer AI; privacy policy states 'Our Platform is hosted in the United States of America,' ToS consents to processing in the US, governing law Maryland. No finer-grained datacenter detail.
Region pinning
No
US-only hosting disclosed; no region selection offered.
Prompt retention
Not retained
By default prompt/response content is not logged: the privacy policy's collection categories cover account, purchase, and usage records 'excluding usage contents.' Logging is explicitly opt-in — an 'Enable Anon. Logging' dashboard toggle grants a ~25% token discount on select models in exchange for anonymous logging that may be used for training/datasets (toggle is behind login; discount mechanics corroborated by third-party integration docs). Account/usage metadata kept while the account is active and as long as necessary thereafter.
Trains on API data
No
Default no (usage contents not collected); users who opt into anonymous logging consent to their chats being used for training/dataset publication. The ToS separately contains a broad license to use Customer Content to improve services with an opt-out via the platform.
Zero data retention
Not disclosed
No formal ZDR product term; default posture is no prompt-content logging with logging strictly opt-in.
Compiled from Mancer’s published privacy policy, terms, and documentation on 2026-09-02. “Not disclosed” means Mancer publishes nothing on the point. Policies change without notice, so verify against the sources above before relying on this for compliance decisions.