Backfrom Modal’s own policies · verified 2026-09-02 · some facts not published
Modal: data residency & retention
Headquarters
🇺🇸 United States (US)
Where inference runs
US, EU, Other
Modal is a general compute platform (customers run models in containers). Docs disclose region selection across US (us-east/central/south/west), EU (eu-west/north/south), Asia-Pacific, UK, Canada, Middle East, South America, Africa, Mexico, Japan, Australia. By default 'all inputs to Modal Functions are routed through our servers in Virginia, USA (us-east)' before execution. Privacy policy names only 'Modal Labs' with no address; US HQ is an OpenRouter hint not confirmed in the policy itself.
Region pinning
Yes, self-serve
Region selection is self-serve via the region parameter; more granular region definitions require contacting sales. Docs frame regions as a performance feature and give no explicit data-residency guarantee (default input routing via us-east applies regardless).
Prompt retention
Not disclosed
Not disclosed. The privacy policy covers basic personal data and cookies only; no published retention window for function inputs/outputs (prompts) on the platform.
Trains on API data
Not disclosed
Not addressed in the privacy policy reviewed; Modal hosts customer-deployed models rather than its own model API.
Zero data retention
Not disclosed
No published zero-data-retention commitment found in the legal pages reviewed.
Compiled from Modal’s published privacy policy, terms, and documentation on 2026-09-02. “Not disclosed” means Modal publishes nothing on the point. Policies change without notice, so verify against the sources above before relying on this for compliance decisions.