Backfrom Novita’s own policies · verified 2026-09-02 · some facts not published
Novita: data residency & retention
Headquarters
Not disclosed
Where inference runs
Not disclosed
Novita says only that it partners with datacenters around the world; no specific datacenter countries are disclosed, and the privacy policy permits cross-border transfers including to the United States.
Region pinning
Not disclosed
No region-pinning documented. Novita also does not disclose its controller entity or HQ — the terms are governed by Delaware (US) law, while third-party listings variously cite San Francisco, Hong Kong, or Singapore (unverified).
Prompt retention
Not retained
The terms state content is not retained beyond the time it takes to generate and deliver output, except as required by law; account and transaction data is kept for multi-year periods.
Trains on API data
No
By default Novita will not use customer content to train its own models or improve the services.
Zero data retention
Available
Zero data retention is described in the terms as the default policy for content rather than an opt-in feature.
Compiled from Novita’s published privacy policy, terms, and documentation on 2026-09-02. “Not disclosed” means Novita publishes nothing on the point. Policies change without notice, so verify against the sources above before relying on this for compliance decisions.